Medical Care Stories

Bringing Joyce Home

Many Americans cannot meet their basic human needs such as food, shelter or reliable transportation. At 85 years old, Joyce Bigelow, found herself homeless.

Eventually Joyce found help through her Kaiser Permanente care team.

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Crafting Stories with Heart

Before jumping on a plane to Vancouver, Washington we worked closely with Kaiser Permanente’s Sr. Video Producer Kellie Applen to focus our efforts on the most relevant points that would bring a heartfelt story to life, while highlighting the importance of social needs resources networks such as Kaiser Permanente’s Thrive Local. 

We spent half a day with the Kaiser Permanente care team and half the day with Joyce for a total of three locations, three on-camera interviews and the cutest Maltese Poodle Mix we’ve ever had on set.

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